Customer Service

The first company to conduct the “Boiler Island”service in boiler industry. Our company offer the free services to customers: equipment selection, design on boiler house, boiler arrangement, transportation agency service, operation system service.

After ServiceAfter Service

1. Offer synthesis technique and business consultation service. Customers can contact us through internet or telephone, we will answer your questions and help you with your problems sincerity.
2. On-the-spot investigation service. Customers can learn about more company and equipment when visiting.

After Service
After Service

1. Guarantee the quantity of equipment and accessories, ensure the integrity of them.
2. Offer the service of transportation.

After ServiceAfter Service

1. 2 years warranty period, and offer free installation.
2. Train the boiler operation and management person for free, supply the spare parts favorable.
3. When receive the ask for help, contact with the technicians to solve the problems immediately. Problems occur beyond the warranty period, our company still offer free technique help.
4. Implement the “regular visit system”. In the first half year after sale, offer call-back service monthly, call-back quarterly within two years, and call back yearly after two years, in order to solve customers’ problems in time.
5. Work everyday in one year, offer the oriental service to customer.